# Getting Started

The TRMNL team manually approves each Partner, which involves the following:

1. basic KYC to ensure our intentions align (*customer delight, not bulk discounts*)
2. program negotiation (net-30 vs on-demand payment terms, optional quotas, etc)
3. testing the Partner's custom plugin end-to-end

**KYC** includes determining a Partner point of contact, getting some sense of weekly / monthly device provision volume, and possibly a small deposit.

**Program negotiation** is simple and might look like this: "*Partner wants to award their customers a TRMNL device for 50% off. Partner can generate TRMNL discount codes for 50% off and will pay TRMNL monthly via invoice for the remaining 50%, less a 10% bulk discount.*"

**Testing** entails the Partner providing TRMNL a demo user account on the Partner platform, with instructions to set up their custom plugin manually on an existing TRMNL account.


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```
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```

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